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Terms Conditions for bejili Access

We've written our terms to cover account creation, deposits via bKash, Nagad and Rocket, withdrawal verification, game access and what happens if you need to close your account.

Account eligibilityPayment termsWithdrawal rulesGame accessDispute process

Browse Lobby Read FAQ

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

We store your account information, payment history and verification documents on secure servers. Your password is hashed; we never store it in plain text. Cookies track your session so you stay logged in across pages, and we use your mobile number to send OTP codes when you log in from a new device. You can request a copy of your account data or ask us to delete your account by contacting support; we will process deletion requests within seven days and retain only the records required by our payment processors.

Session Security

We issue a temporary token when you log in; it expires after thirty minutes of inactivity. If you close the app or browser, you will need to log in again with your mobile number and OTP code.

Payment Records

We keep a record of every bKash, Nagad and Rocket transaction tied to your account: deposit time, amount, transaction ID and withdrawal status. You can view this history in your account wallet at any time.

Verification Documents

When you request a withdrawal above a certain threshold, we ask for a photo ID or utility bill to confirm your identity. We store these documents in encrypted form and delete them ninety days after your account is closed.

Account Closure

You can close your account permanently by emailing support. We will process any pending withdrawals first, then lock your login and remove your personal data within seven days. Game history and payment records are retained as required by our processors.

Read These Terms Before You Register

bejili Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on bejili, you accept these terms in full. We operate live casino tables, slot lobbies and a sportsbook for adults in regions where local law permits online gaming. You confirm you are at least eighteen years old and that you are accessing

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the platform from a jurisdiction where this service is allowed. We reserve the right to verify your age, location and identity at any time through documents you upload to your account settings. If you provide false information or access the platform from a restricted region, we
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will suspend your account and void any pending withdrawals. Deposits made via bKash, Nagad or Rocket are your responsibility; we do not reverse completed deposits unless a technical error on our side caused a duplicate charge. Withdrawals follow the verification process described in the withdrawal-policy section
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of these terms. You may not open more than one account; duplicate accounts will be merged or closed, and any bonus claims on secondary accounts will be forfeited. We may update these terms from time to time; continued use of the platform after an update means
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you accept the revised version. If you disagree with a change, close your account before the update takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY HELP

Contact Us About Terms or Account Issues

If you have a question about these terms, a deposit that did not arrive, or a withdrawal that was delayed, reach us through the channels below. Our Bangladesh support team handles account verification, payment queries and dispute resolution.

Live Chat Open the chat icon in the bottom right corner of any page. Our team responds to terms questions, payment disputes and account-verification requests during business hours Bangladesh time.

Email Support Send your query to the support email listed in your account dashboard. Include your registered mobile number and a brief description of the issue so we can locate your account and respond within one business day.

Help Center Browse our help articles for answers to common terms questions: account closure, withdrawal limits, bonus forfeit rules and payment-method restrictions. Most queries are answered there without needing to contact us directly.

Terms & Conditions FAQ

We will merge the duplicate accounts or close the newer one. Any bonuses claimed on the second account will be forfeited, but your deposits and winnings on the original account remain intact.

Small withdrawals usually process without verification. Once you cross a certain total withdrawal amount, we will ask you to upload a photo ID or utility bill before we release further payments.

We require the payment account to match your registered name. If the names do not match, we may ask for proof that you own both accounts, or we may return the deposit and ask you to send it again from your own wallet.

We update the terms occasionally to reflect new payment methods or game categories. When we make a change, we post a notice on the homepage for seven days. Continued use after that period means you accept the new version.

Email our support team with your registered mobile number and request account closure. We will process any pending withdrawals, then lock your login and delete your personal data within seven days as described in the account-closure section above.

We will suspend your account and void any pending withdrawals. It is your responsibility to ensure you are accessing bejili from a jurisdiction where online gaming is permitted by local law.

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